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How to Take Care of the Marble in Your Home: An Interview with Willy De Castro of Specialized Floor Care Service

By Willy De Castro

Tell us a little bit about your company and the services you offer.

Established in October 2001 to provide floor cleaning and finishing, we continued to add services such as carpet and upholstery cleaning, tile and grout cleaning, sealing, repair and installation. Shortly after, we started providing natural stone cleaning, sealing, repair, restoration and installation. A unique service that we provide is shower pan leak repairs to include shower tile and grout cleaning, shower restoration and remodeling.

In addition to marble, we also provide services for granite, limestone, travertine, slate, terracotta, saltillo and other natural stone, whether they are installed on floors, walls, counters, fireplaces or any other place in the home or commercial setting.

What are some of the most common places that marble is located in a house?

Marble, being a versatile stone, can be used as floor covering, countertop and wall, therefore it can be found on interior or exterior floors, bathrooms and kitchen.

Is there anything most people don't know about maintaining marble that they should know?

Marble is very porous, soft and sensitive to acidic products. They should be aware of general purpose cleaners or any type of acidic cleaners since they will react with the calcium in marble and cause etching damage.

What are some of the biggest challenges that homeowners have with marble surfaces?

If they have polished marble floors or counters, keeping the shine can be daunting since marble is very soft and can scratch very easy.

Do you have any insider tips for cleaning marble and keeping it looking great?

The biggest enemy for marble floors is sand. Proper use and placement of floor mats is very important, using a soft brush vacuum to vacuum sand is also very important. In bathrooms, toothpaste can cause severe damage to marble vanity tops.

Can you briefly explain the differences between cleaning and restoring marble?

Cleaning is for removing daily soiling and dust. Restoration is needed once the marble becomes worn and has lost its luster. The restoration process involves grinding, honing and polishing using diamond abrasives. The restoration contractor starts with very coarse diamonds to remove deep scratches and lippage, and continues with finer and finer grits until a natural polish is achieved.

What's the best way for people to contact you and your company?

We can be contacted via email at info@specializedfloorcare.com or by phone at 508-880-6001.

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